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Job Description & Requirements

Vines of Gatwick have an exciting opportunity to join the MINI Sales team as a Trainee Sales executive. Our Trainees undergo an intensive training period in order to progress through to a fully fledged sales executive after 6 months. You will be given all the tools and support required in order for you to reach your full potential.

Our Sales Executives work over five days; Monday - Friday 08:30 - 18:00, Saturday 09:00 - 17:00. In line with our commitment to ensuring our people have a good work life balance, the team doesn't work on Sundays and you will have a fixed day off in the week.

Salary: £23,028 - £30,000 based upon previous sales or customer service experience (not industry specific).

Key Responsibilities

You’ll make sure that every customer feels unique by understanding exactly where and how a MINI fits into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process.

You will also be responsible for:

Managing relationships with your customers, including keeping In regular contact with them about our products always maintaining a customer focused mindset.
Prospecting new customers by telephone, looking after email contacts and walk-ins.
Maintaining our state-of-the-art customer contact system with up to date and accurate records.
Ensure product knowledge is kept up to date and relevant.
Provide exceptional customer service which leads to customer loyalty and referrals.
Good housekeeping standards and orderly administration of your work.
Operation of the full sales process from initial enquiry through to customer retention

Skills Knowledge and Expertise

As a business we are extremely passionate about progression and development so previous automotive sales experience would be an advantage, but not essential. You might come from a general sales or customer service background, but have the drive to achieve and succeed.

At vines attitude and passion go a long way. So, in order to achieve success you will be a self motivated and positive Individual with a customer centric outlook.

What's in it for you?

Vines is not your run of the mill automotive dealer, and our employees are dedicated to what they do, so we believe it is important that we give something back. As well as the usual culprits such as pension, product discounts and life assurance, we also offer:

24 days of annual leave a year (plus public / bank holidays)
We want everyone to enjoy their birthday so we give it to you off each year.
Healthcare Plan - A funded health cash plan which allows employees and family members to claim back the costs on their day-day health treatments.
In addition we offer non-cash benefits, such as Virtual GP, Employee Assistance Programme (EAP) and discount platforms including gym discounts.
Increased annual leave entitlement with length of service up to 5 days.
Employee first culture -our mantra is Happy Staff = Happy Customers, this is driven through our employee focus groups
We focus on career development and progression; people are at the core of everything we do. If you are looking for a career and not just a job, Vines is the right place for you
Enhanced family friendly packages for maternity and paternity leave
Fun staff events and nights out, a very important part of team building!
Business causal dress code
A great place to work,.in our most recent engagement surveys our people scored us in the top 5% of businesses within a similar grouping.

What makes a great team? A diverse team!

Don’t be put off if you don’t tick all the boxes. We know from research that candidates may be put off applying if they feel they aren’t 100% there yet, but why not give it a whirl? We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Vines are committed to creating a diverse & inclusive culture through our people, leaders and strategy.

About Vines Group

As well as having the opportunity to work for the iconic BMW and MINI brands you will be part of a successful privately-owned business where our people are our greatest asset.

Our mission is ‘to inspire each other to delight our customers’, we do this through our ‘Winning Together’ brand values;

Working as One Team
Being Warm and Welcoming
Doing what you say you will do

We believe it’s these values which makes us successful.

We all want to be proud of the company we work for and Vines have a great reputation of just that. We want people that not only share our commitment to working hard, but also a commitment to each other. That's why we want individuals that share in one another's success, and have a true belief in what they do.

Application Deadline

June 09, 2023

Department

MINI Sales

Employment Type

Permanent - Full Time

Location

Crawley, West Sussex

Workplace type

Onsite

Compensation

£23,028 - £30,000 / year

Reporting To

Mark Rogers

Job Overview

Company	Vines Group
Location	🇺🇸 Crawley, West Sussex, South East England, England
Employment Type	Full Time
Sector	Automotive Parts & Accessories Stores
Compensation	£23,028 - £30,000
Date Posted	Recently

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