Operations Specialist, Registrations

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Register customers’ and internal vehicles
• Process de-registrations for returned vehicles
• Sorting out incoming post
• Dealing with post-delivery registration amendments and escalations
• Ensuring all vehicles are road worthy

Other responsibilities

• Support all internal sales and delivery processes on as-needs basis for both new and used cars such as:
• Order operations
• Delivery operations
• Vehicle registration and ownership transfer
• Fleet management
• Vehicle refurbishment
• Purchase orders
• Collections
• Reviewing documentation for accuracy and completion
• Internal customer resolutions procedures
• Management of internal and external correspondence
• Trade-In
• Constantly search for ways to optimize, reduce or eliminate unnecessary tasks
• Foster and maintain a rapport with local Sales and Delivery teams
• Show flexibility to support the different needs of the business in relation to the sale and delivery of new vehicles on an ad-hoc basis
• Support with escalation when required, assuring customer satisfaction and operations readiness are secure
• Test and check listing of vehicles and escalate any issues relating to pricing or presentation

• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Confident in learning and adapting to multiple technologies.
• Administrative, automotive experience preferred
• Ability to thrive in a team-based environment and achieve common goals
• Great problem solving skills, and strong ability to take initiative and be proactive.
• Positivity, enthusiasm and a passion towards the mission of Tesla.
• Able to communicate, read, and write effectively in the English language on all levels
• Have the required language skills if required by our local markets
• Good knowledge of MS Office
• Hold a full UK driving licence for 2 years and over