Customer Service Assistant

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.

What we offer you:

• A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years’ service respectively, plus bank holidays
• Additional leave over the Christmas and New Year period during the Christmas closure
• Special leave to support a range of circumstances
• Hybrid working arrangements: 40% working from home and 60% on campus
• A variety of provision to support staff with personal development and recognition
• A range of family friendly benefits
• An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources

We are looking for someone who is passionate about delivering excellent customer service and who would put our enquirers, applicants and students first to ensure we deliver a professional and customer focussed admissions experience. Attention to detail is also important to ensure our data entry is accurate. If after reading the job description and person specification, this sounds like the perfect role for you, we'd love to hear from you.

This post is available on a full-time, job share or flexible working basis. (If you wish to apply on a job share or flexible working basis you must state this on your application).

If you are shortlisted, your interview will take place in person.