Receptionist

Executive Mandate Specification

Position: Receptionist (Full-Time Permanent)

Location: PREMIER SUITES Birmingham

PREMIER SUITES Birmingham are currently recruiting for a Receptionist to join the team.

The Property

Situated a stone’s throw from the Bullring, PREMIER SUITES Birmingham is in an enviable location with the city on our doorstep. The Bullrings amazing choice of restaurants, bars, cafes, shops and entertainment is only 250m from our front door. Birmingham New Street Station is a 4 minute walk and city attractions including the Birmingham Hippodrome, Chinatown, Museum & Art Gallery are close by.

The Role
While the successful candidate will be provided with on the job training, it is essential that they have previous hotel reception and reservation experience.

The ideal candidate will have excellent customer service skills and experience in a four star hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people. Huge focus on customer care in a four star property with a strong corporate market working alongside a small team.

Some duties will include:

• Provide a warm welcome to guest
• Guest check in, check out
• Answering the telephone
• Handling guest queries
• Use of onsite computer systems including email, Microsoft packages

This is a full time role due to the nature of the role you will be required to work some weekends.

To Apply
If you would like to apply for this role, please forward your CV through this website

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Health & wellbeing programme

Schedule:

• 8 hour shift

Experience:

• Hotel: 1 year (preferred)

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship