Mobile Phone Technician - Apple

Executive Mandate Specification

iStore is one of Apple’s largest Resellers and Authorised Service Providers with stores across the UK. We understand that delivering a great customer experience can only be done with great people and at iStore we’re always on the lookout for individuals that can really make a difference.

If you’re passionate about Apple products, solving a customer's needs, or get a real buzz from hands on problem solving we’d love to hear from you.

At iStore we understand the benefit of staff training and with our ties with Apple, ensure all our staff learn and pass the right qualifications. What we require from you is a can do attitude. In the job you will be repairing iPhones, iPads, Macs and AirPods.

If you’re not afraid of hard work, learning new technical skills and are great fun to work with, then you could be just the person we’re after.

APPLY TODAY with your CV and a Cover Letter. Only applicants that submit a CV with a Cover letter in the supporting documents section will be considered.

Key Qualifications

APPLE REPAIR TECHNICIAN
ENTRY LEVEL ROLE - TRAINING WILL BE PROVIDED AT THE START.
No experience necessary. If you have previous Computer and or Mobile Repair experience it is desirable but not necessary.

• Ability to qualify as an Apple Certified Mac and iOS Technician.
• Strong people skills and a knack for problem solving.
• Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
• Excellent administrative and quality control skills.
• Ability to adhere to a schedule of customer appointments.
• Flexible with your schedule as work hours will be based on business needs around store opening times.

Job Types: Full-time, Permanent

Benefits:

• Store discount
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Crawley, RH10 1FD: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship