Gazette • Series 2026 Wednesday, November 11, 2026 · London & New York Verified Employers
The Transatlantic Chronicle of Executive Opportunities, Compensation & Corporate Governance
Gazette · Ledger · United States · Associate Sales Representative
Executive Appointment Mandate ID: EX-1008626589178

Associate Sales Representative

Concentrix · πŸ‡ΊπŸ‡Έ Liverpool, England · βœ“ Certified Corporate Entity
Compensation Bracket Salary Disclosed on Application
Tenure & Discipline Executive Full-Time
Jurisdiction United States
Statutory Visa Pathway US Immigrant / H-1B
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Executive Mandate Specification

Job Title:

Associate Sales Representative

Job Description

Responsible for demonstrating the value and benefits of our low to moderately complex client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. Depending on client engagement, could include lead qualification, lead conversion, health checks, voice of the customer, and/or revenue retention motions (product/service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with low to moderate variables in geography and/or customer complexity. Responsible for developing a good level of product or service knowledge to support low to moderate customer questions and promote offerings. This role is responsible for effectively articulating the value of products or services to customers. Makes and receives calls with the intent of selling products/services or renewing existing contracts. May respond to low to moderate customer inquiries by following standard scripts and procedures. Confirms competitiveness of client's maintenance contracts and works towards assigned contract revenue goals. Understands and captures the voice of the customer for assigned client.
Essential Functions - Duties and Responsibilities
  • Achieve revenue-based quota by selling renewals/products/services, may offer upsell opportunities when applicable
  • Work within dedicated territory for established client
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements
  • Successfully promote products or services for established client
  • Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value
  • Utilize data to identify ‘at risk’ and adoption opportunities
  • Initiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and effectively handle objections to retain customers or win new customers

Location:

GBR Liverpool - The Plaza, 100 Old Hall Street

Language Requirements:

Time Type:

Full time

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Statutory Executive Benefits & Governance

  • Executive Health, Vision & Dental Coverage with Global Provider Options
  • Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
  • Annual Discretionary Performance Incentive & Long-Term Equity Participation
  • Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
  • US Department of Labor & E-Verify Work Authorization Sponsorship