Agile Delivery Manager

Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.

Digital has a large number of interconnected initiatives that will deliver strategic outcomes for BT and its customers. These initiatives are in play across a number of different units within Digital, with links to every part of BT. In parallel, we are moving all of Digital into full-scale Agile ways of working. It’s a complex, interconnected show to keep on the road, and this job matters because you will be part of the team that makes sure that it does. You will work closely with delivery units and their teams, stakeholders, and senior management to ensure that Agile principles and practices are adopted and embraced throughout the organization. You’ll be working with our CFUs and CUs to integrate product and process changes with Digital’s plans. Equipped with this BT-wide understanding, you will be able to guide teams to make better decisions, and work directly with senior management teams across BT to ensure their support.