Passenger Service Agent

Executive Mandate Specification

Based at London Gatwick, an exciting opportunity has arisen for the role of Passenger Service Agent.

Key Responsibilities:

- Provide an excellent level of customer service, assisting with greeting and passenger documentation.

- Check-in and processing of passenger boarding cards and bag tags.

- Board and process customers at the boarding gate.

- Responsible for following strict safety and security regulations

- Assist customers to ensure a smooth journey through the airport

Required skills:

- Ability to work in a fast paced environment

- A high standard of literacy and numeracy

- Ability to be able to work varied start and finish times to cover a busy 24 hour operation

- Able to work as part of a team

- Good communication skills

- Strong IT skills and previous experience of check-in systems advantageous

About us…

We are a fast and innovative handling company based at both London Heathrow and Gatwick Airport.
Our aim is to offer a quality service to a very select number of airlines, as we believe that is where our service standards will differ from other big competitors. Our staff have extensive experience within the aviation industry and are trained to meet our customers individual needs and targets.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Company pension
• Employee discount
• Free parking

Work Location: One location

Reference ID: ASCLGWPSA

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship