Quality Control Team Leader

• Lead the Lab team to ensure quality is promoted both internally and externally and all standards and customer requirements are met.

• Take responsibility for decisions around releasing product to customers and guide production operators in quality based decision making
• Responsible for management of the QC lab team and rota ensuring all shifts are covered including arranging overtime
• Interaction with operations leaders to raise and manage quality investigations and communication
• Own lab systems and processes including leading improvements in QC
• Manage the training and induction of all QC staff
• Responsibility for calibration and verification of testing equipment
• Carry out quality testing to support the QC technicians when needed
• Management of retained samples and collation for non-conformances
• Manage release of customer products on completion of QC testing
• Communicate details of complaints to operating teams and ensure that corrective actions are maintained
• Undertaking internal audits where necessary
• This list is not exhaustive but represents the main responsibilities of the role.

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  Formal Qualifications and Experience

• Experience working in a 24 hour manufacturing environment
• Experience carrying out quality control testing or lab activities
• Experience of root cause analysis / quality tools and techniques
• Experience leading a small team in a 24 hour environment
• Able to work on their own initiative and within a cross-functional team
• Ability to plan effectively and organize daily tasks
• Ability to challenge constructively and positively champion quality
• Ability to assist in quality investigations to identify root causes and implement corrective actions

• 
  Specific Skills and Abilities

• Excellent team player
• Excellent leadership skills

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